Data Protection
Your privacy at pkoka matters deeply to us. This policy explains in detail what information we collect, why we collect it, how it is kept secure, and what rights you have.
Key Highlights
Pkoka follows international standards to protect your personal data
Pkoka collects information solely for account verification, payment processing, and service improvement. No unnecessary data is collected.
All your information is protected with 256-bit SSL encryption. Both transactions and personal data are secured to military-grade standards.
Pkoka does not sell or share your personal information with any third party. No data is disclosed to anyone outside of legal obligations.
You have the full right to view, correct, or request deletion of your personal information. pkoka ensures these rights are upheld.
Pkoka uses cookies to improve your experience on the site. This policy explains in detail what each cookie does.
For any privacy-related queries, you can contact pkoka's data protection team directly. Requests in Bengali are welcome.
By using pkoka's services, you are considered to have consented to this Privacy Policy. Please read it carefully, and contact support if you have any questions.
Pkoka is a trusted online betting and casino platform for users in Bangladesh. We understand how sensitive your personal information is, and protecting it is our foremost responsibility.
This Privacy Policy applies to all users of the pkoka website (pkoka.best) and its associated mobile applications. By registering on pkoka or using its services, you are considered to have read and accepted this policy.
Pkoka only collects information that is strictly necessary to provide its services. Requesting unnecessary data goes against pkoka's policy.
Pkoka will never ask for your password or bank PIN. If anyone requests this information claiming to be pkoka, it is not genuine — report it to support immediately.
Pkoka uses the information it collects for specific, limited purposes only. No data is ever used beyond its intended purpose.
Important: pkoka obtains member consent before sending any promotional emails or SMS messages. If you prefer not to receive them, you can turn off marketing communications from your account settings.
Pkoka uses industry-leading technology to protect your data. Security is maintained across the following layers:
In the event of a security breach, pkoka is required to notify affected members within 72 hours and will take all necessary steps to address the situation.
Pkoka does not sell your personal information to any third party. However, data may be shared in a limited number of circumstances in order to deliver our services:
In all such cases, pkoka ensures that recipients adhere to privacy standards equivalent to its own. No information is shared beyond what is contractually required.
Pkoka uses cookies on its website and app to enhance your experience. Cookies are small text files stored in your browser.
All modern browsers allow you to delete or block cookies through their settings. However, disabling essential cookies may affect the availability of certain features on pkoka.
As a pkoka member, you have the following rights over your personal data:
You have the right to know what information pkoka holds about you and to request a copy of it.
If any of your information is incorrect, you may request a correction. pkoka will act on the request within 30 days.
You may request deletion of your personal data after account closure (except where retention is required by law).
You may object to your data being used for marketing purposes. pkoka is obligated to honor your decision.
You may request a copy of your transaction and betting history in a structured format.
In certain circumstances, you may request that the use of your data be restricted.
To exercise any of these rights, email pkoka Support. pkoka will respond within 30 days.
Pkoka is strictly for users aged 18 and above. pkoka does not knowingly collect or store any information from minors.
Pkoka does not retain data longer than necessary. Separate retention periods are defined for different types of information:
Pkoka may update this Privacy Policy at any time. The revised version will be published on this page following any changes, and the "Last Updated" date at the top of the page will be amended accordingly.
For any privacy-related questions, requests, or complaints, please contact pkoka's data protection team.
For data protection requests and complaints: support@pkoka.best
Use the subject line: "Privacy Request" — you may write in Bangla or English. pkoka will respond within 30 business days.
Detailed Discussion
Many of us overlook privacy policies when using online platforms. But when it comes to a betting platform, understanding this policy is important – because sensitive data, including financial information, is shared here. pkoka strives to keep its privacy policy as simple and transparent as possible — the aim is to explain things in plain language, free from complex legal jargon.
Pkoka's data collection policy is built on the principle of minimum necessity — only the information needed to operate your account is collected. Your name, date of birth, and mobile number are essential for KYC verification and security. Transaction data is required for payment processing and fraud prevention. pkoka never requests information that is not relevant to its services.
Pkoka's security infrastructure deserves special mention. 256-bit SSL encryption means that any data traveling from your browser to pkoka's servers cannot be intercepted or read in transit. This is the same standard of encryption used by banks and government institutions. The same level of encryption applies to data stored in the database. pkoka's systems are regularly audited by independent external security experts.
Data sharing with third parties is a concern for many users. pkoka's position is clear – your data is never sold. What is shared with bKash or Nagad is strictly the minimum information required to process your payment, and that data is covered by the respective payment provider's own privacy policy. pkoka does not share information with any party outside of legal obligations.
Pkoka members have full control over their own data. Everyone has the right to view, correct, delete their information, and opt out of marketing communications. Exercising any of these rights takes nothing more than a single email. pkoka processes such requests within 30 days and will inform you of the reason for any delay.
Cookies are a common source of questions. pkoka uses cookies primarily to maintain your login session and to understand which parts of the site are used most. This analytical data helps pkoka improve its site and app. Marketing cookies help show relevant offers based on your preferences — and you can disable these at any time through your browser settings.
One aspect of pkoka's privacy policy worth paying close attention to is data retention. pkoka does not hold onto your information longer than necessary. Transaction records are kept for 7 years as required by Bangladesh's financial regulations. Support chat records are retained for just 2 years. After account closure, you may request deletion of your personal data.
Finally, pkoka's privacy policy is a living document — it evolves alongside changes in law, technology, and services. With every update, pkoka aims to give members greater control and transparency. For any privacy-related questions, pkoka's support team is always ready to help.
General FAQs
Pkoka's robust security measures and transparent privacy policy keep both your personal data and your funds protected. Get started with confidence.